Refund policy

Refund & Replacement Policy

At Billion Dollar Footprint, all sales are final.

We do not offer refunds or accept returns for any reason, including incorrect sizing, change of mind, or buyer’s remorse. Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, we will gladly send a replacement at no additional cost.

To qualify for a replacement:

• Contact us within 7 days of delivery.
• Email clear photos of the damaged or incorrect item, the packaging, and your order number.
• The item must be unused and in its original condition.

Once your claim is reviewed and approved, we will ship a replacement as soon as possible.

Lost or Stolen Packages

Billion Dollar Footprint is not responsible for packages marked as delivered by the shipping carrier. If your package is lost or stolen after delivery, please contact the shipping carrier directly to file a claim.

Contact Us

billiondollarfootprint@hotmail.com

If you have any questions regarding your order, please contact our customer support team before placing your order or within the replacement eligibility period